Distance Sales Agreement

SELLER / SERVICE PROVIDER Seller / Service provider: • Legal name: Erva Global İnşaat Otomotiv Emlak Ticaret ve Sanayi Limited Şirketi • Brand: ClubYol (Codyol ürünü · Erva Group çatı markası) • Address: Gazi Osman Paşa Mah. Yalova-Bursa Yolu Cad. No: 91/1 İç Kapı No: 18, Merkez / Yalova • Trade registry no.: 13533 • MERSİS: 0376030543900001 • Email: destek@clubyol.com • Phone: 0850 308 77 00 • Web: https://clubyol.com BUYER: The person who declares identity, contact and billing data in the setup wizard and represents they are authorised to act for the club. The Buyer is liable if they lack authority.

This agreement governs digital website setup, hosting, domain and admin panel services purchased remotely on ClubYol under Turkish Law No. 6502 and the Distance Contracts Regulation. No physical goods are sold; services are performed digitally, often immediately.

Before payment you receive: seller details, service description, annual price (VAT included), instalment surcharge if any, delivery process, withdrawal exceptions, refund policy (https://clubyol.com/en/delivery-returns), KVKK notice (https://clubyol.com/en/kvkk). You confirm by mandatory checkboxes at checkout.

The Seller provides: Starter (1,990 TRY/year): • Football Pitch theme (ASKF-ready) • Squad and fixtures — regional ASKF sync (coming soon) • Manual news editing • Domain and hosting included • Logo and club information • Regulation-compliant basic pages • Email support • Subdomain only: clubname.clubyol.com (no custom domain) • No AI news generation (Pro plan) Pro (3,990 TRY/year): • All 7 themes • AI-generated news from ASKF data • Domain and hosting included • Custom domain connection • Squad, fixtures and announcements • Priority support • Referral discount eligible • No multi-branch management Enterprise (6,990 TRY/year): • 7 themes + custom styling • Domain and hosting included • Multiple sub-club sites • Advanced admin panel • 24/7 phone support • Referral commission system • Codyol technical consulting

Annual subscription in TRY, VAT included. Payment via PayTR. 12-instalment option may add surcharge shown at checkout. No auto-provisioning before payment confirmation. Invoice based on your billing details — you are responsible for accuracy. We may use system logs, consent records and delivery emails as evidence in chargeback disputes.

Performance starts on payment approval (automated setup). Domain: typically 0–2h; site: 0–4h; DNS propagation: 2–48h (third-party). Delivery is deemed when automation starts and/or panel access is provided and/or domain is registered — whichever occurs first. Early-performance consent ends withdrawal right (Art. 9). INFRASTRUCTURE PROVIDERS AND TECHNICAL TRANSPARENCY The Seller delivers web hosting and domain services through established third-party infrastructure providers — not via servers the Seller operates. The Buyer acknowledges and accepts this arrangement. Web hosting: Provider: Vercel Inc. Website: vercel.com Headquarters: San Francisco, CA, USA Infrastructure: Europe (multi-region CDN, primarily Frankfurt) and global edge network Club websites run on Vercel's distributed cloud infrastructure. SSL certificates, CDN (content delivery network), automatic redundancy, and high availability are provided as standard by this infrastructure. The Seller does not operate its own hosting servers; this service is entirely provided by Vercel. Domain registration and DNS management: Provider: DomainNameAPI (operated by NetKA Bilişim A.Ş.) Website: domainnameapi.com Headquarters: Turkey Authority: ICANN-accredited and BTK/NIC.tr authorised domain registrar Domain registration and DNS routing (.com.tr, .org.tr and other extensions) is handled through DomainNameAPI's infrastructure. The Seller acts as an intermediary on the Buyer's behalf; domains are registered in DomainNameAPI's registry systems. Liability: Technical outages, DNS delays, or maintenance caused by the above providers are outside the Seller's direct control; the Seller shall not be liable for such events but will notify the Buyer. Buyers will be notified by email if provider details change. Enquiries: destek@clubyol.com

Annual model; no auto-renewal. Reminders may be sent 30 days before expiry. Non-payment may lead to suspension then takedown. Limited data retention after takedown; no refund for suspension due to non-payment.

Seller targets: lawful service, reasonable support, reasonable security, notice of planned maintenance. Seller not liable for your content, third-party outages, DNS delays, force majeure or your errors. Buyer: accurate authorised data, lawful content, timely payment, password confidentiality, respect IP rights.

Platform, themes and software remain our property or licensors'. You receive a non-exclusive, non-transferable licence for the subscription term only. No source code or infrastructure transfer on termination.

General 14-day withdrawal under Turkish law — unless Distance Contracts Regulation Art. 15/ğ applies: digital services started with your explicit consent before the withdrawal period ends. At checkout you explicitly request immediate domain registration and site setup, accept instant digital performance and waive the 14-day withdrawal right. This is recorded electronically. Any rare applicable withdrawal must be in writing to destek@clubyol.com; refunds only as narrowly defined in our Delivery & Returns Policy.

Rule: no refund after early-performance consent and service start. Exceptions, deductions (domain cost, setup fee, payment fees, instalment surcharge) and deadlines are in https://clubyol.com/en/delivery-returns. Unjustified chargebacks may lead to recovery of fees and account closure.

Maximum liability capped at the annual fee paid for the relevant period. No liability for indirect loss, lost profit, reputation or data loss if you did not backup. 99.5% uptime is a target, not a guarantee; planned maintenance and force majeure excluded.

You may stop using the service; no refund for used period. We may suspend/terminate for breach, non-payment or abuse.

Electronic logs, emails/SMS, payment records and consent timestamps are agreed evidence under Turkish law.

Consumer arbitration committees and consumer courts at your residence or where the transaction occurred. TÜBİS available.

Agreement formed when you tick mandatory boxes and complete payment. Current text: https://clubyol.com/en/distance-sales